Pre-Sale Information
At HoBBy Cards, we offer pre-sale access to upcoming trading card releases so you can secure your favorite products before they hit the shelves. Here's everything you need to know about how our pre-sale system works.
🔮 What Is a Pre-Sale?
A pre-sale (or pre-order) allows you to purchase trading card products before their official release date. This guarantees your reservation and ensures you’re among the first to receive the item once it becomes available.
📅 Release Dates
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Each pre-sale product includes an estimated release date on its product page
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Release dates are subject to change based on manufacturer updates or distributor delays
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If a release date changes, we’ll update the product page and notify affected customers via email
📦 Shipping & Fulfillment
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Orders containing pre-sale items will be shipped once all items in the order are available
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If you want in-stock items shipped separately, please place a separate order
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Pre-sale orders are shipped on or shortly after the official release date
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All orders ship free within the United States
💳 Payment & Reservation
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Payment is collected at the time of purchase to reserve your item
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Your pre-sale item is held exclusively for you and will not be resold, even if it goes out of stock
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If a product becomes unavailable due to manufacturer issues, you will receive a full refund
🚫 Cancellations & Changes
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You may cancel a pre-sale order within 12 hours of placing it
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After that, cancellations are not guaranteed due to reservation commitments
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To request a cancellation, email us at hobbycardgame@outlook.com with your order number
🧾 Terms & Conditions
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Pre-sale items are final sale once shipped
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We do not guarantee early delivery—products will ship based on official release timelines
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Manufacturer restrictions may apply (e.g., Magic: The Gathering products cannot ship before release)
📣 Stay Updated
To stay informed about upcoming releases:
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Subscribe to our newsletter for early access and exclusive drops
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Follow us on social media for real-time updates
📬 Questions?
For pre-sale questions or support:
HoBBy Card
5447 Paul Street, North Charleston South Carolina 29406, United States
hobbycardgame@outlook.com